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FAQ

FAQ

If you cannot find the answer you're looking for here please use our contact form and we will get back to you ASAP.

What is ECHO X-Series?

X-Series products are the best in their class and industry leading in terms of performance, power and innovation.

To see X-Series products across all categories please click here. 


Where can I find the operator manual for my tool?

Operator’s manuals can be found either at the bottom of the product page or visit the Operator's Manual Download Site.

Click "Support" in the header menu and select "Manuals" to go to the Operator's Manual Download Site.

You can also select from a variety of languages. 

Where can I buy ECHO products?

Use the Dealer Finder to locate your nearest dealer.

At present ECHO products can only be collected from dealerships. 

What warranty does ECHO offer?

ECHO offers the best warranties in the industry.


ECHO offers a 5 year warranty for OPE products used domestically and a 2 year warranty for OPE products used commercially. 


All our batteries come with a 2 year warranty regardless of usage conditions.


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.


For more information on Warranty, Click "Support" in the header menu and select Warranty.

What kind of servicing and after care does ECHO offer?

All our official dealers offer a range of servicing and after care programs for your ECHO tools.

Please find your local dealer with our Dealer Finder for details of services in your region.